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Privacy Policy

Awanza Privacy Policy

Last Updated: July 2, 2025

At Awanza, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.awanza.com), make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, shipping/billing address, phone number

  • Payment details (processed securely via third-party providers; we do not store full credit card information)

  • Order history and preferences

Non-Personal Information

  • Browser type, IP address, device information

  • Cookies and tracking data (see Section 4)

2. How We Use Your Information

Your data helps us:
✔ Process orders and deliver products
✔ Improve your shopping experience (e.g., personalized recommendations)
✔ Communicate with you (order updates, promotions*, and customer support)
✔ Comply with legal obligations

*You can unsubscribe from marketing emails anytime via the link in each email.

3. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

  • Payment processors (e.g., PayPal, Stripe) to complete transactions

  • Shipping carriers (e.g., FedEx, DHL) for delivery

  • Service providers (e.g., IT support, analytics) under confidentiality agreements

  • Legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences (e.g., language, cart items)

  • Analyze website traffic (Google Analytics)

  • Deliver targeted ads (opt-out via browser settings)

5. Data Security

We implement:
🔒 SSL encryption for all transactions
🔒 Secure servers and restricted access to personal data
🔒 Regular security audits

6. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability
    To exercise these rights, email service@awanza.com

7. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.

8. Contact Us

For privacy-related questions or requests, contact:
📧 Email: service@awanza.com

Thank you for trusting Awanza!

The Awanza Team 🌿✨

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