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Shipping Policy
Awanza Shipping Policy
Last Updated: July 2, 2025
At Awanza, we strive to deliver your bohemian and evening dresses worldwide with care and efficiency. Below are our detailed shipping options, costs, and estimated delivery times for different regions.
1. Shipping Options & Costs
Standard Shipping
| Region | Cost (USD) | Estimated Delivery Time |
|---|---|---|
| United States | $9.99 | 7-14 business days |
| Canada | $12.99 | 10-16 business days |
| United Kingdom | $8.99 | 5-10 business days |
| European Union | $10.99 | 7-12 business days |
| Australia & New Zealand | $14.99 | 10-15 business days |
| Rest of the World | $15.99+ | 12-20 business days |
Express Shipping (DHL/FedEx)
| Region | Cost (USD) | Estimated Delivery Time |
|---|---|---|
| United States | $19.99 | 3-5 business days |
| Canada | $24.99 | 5-7 business days |
| United Kingdom | $18.99 | 3-6 business days |
| European Union | $22.99 | 4-7 business days |
| Australia & New Zealand | $29.99 | 5-9 business days |
| Rest of the World | $34.99+ | 7-12 business days |
Free Shipping: Orders over $150 USD qualify for free standard shipping (excluding remote areas).
2. Order Processing Time
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In-stock items: Processed within 1-2 business days (excluding weekends/holidays).
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Pre-order/Backorder items: Will ship within 7-14 business days (you’ll receive a notification with the exact date).
3. Tracking Your Order
Once shipped, you’ll receive a confirmation email with a tracking number. Use it to monitor your package via:
🔹 DHL Tracking
🔹 FedEx Tracking
🔹 Local postal service (for standard shipping)
4. Customs & Import Fees
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International orders may incur customs duties/taxes, payable by the recipient.
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Awanza is not responsible for these fees. Check your country’s regulations before ordering.
5. Shipping FAQs
Q: What if my package is delayed?
A: Delays can occur due to customs, weather, or carrier issues. Contact us at service@awanza.com if your order exceeds the estimated timeframe.
Q: Can I change my shipping address after ordering?
A: Email us immediately at service@awanza.com. Changes are only possible before shipment.
Q: Do you ship to P.O. boxes?
A: Yes, but express shipping requires a physical address.
6. Contact Us
For urgent shipping inquiries:
📧 Email: service@awanza.com📞 Phone/WhatsApp: +86 156 8978 4512
We’re committed to delivering your Awanza dresses safely and swiftly!
The Awanza Team 🌿✨
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