Terms of service

Awanza Terms of Service

Last Updated: July 2, 2025

Welcome to Awanza! These Terms of Service ("Terms") govern your use of our website (www.awanza.com) and all related services. By accessing or purchasing from Awanza, you agree to comply with these Terms. Please read them carefully.

1. General Terms

• Eligibility: You must be at least 18 years old or have parental consent to use our services.

• Account Responsibility: Keep your login details secure. You are responsible for all activities under your account.

• Prohibited Conduct: Do not misuse our website (e.g., fraud, spam, or unauthorized scraping).

2. Orders & Payments

• Pricing: All prices are in USD and subject to change without notice.

• Payment Methods: We accept credit/debit cards, PayPal, and other listed payment options.

• Order Confirmation: Your order is confirmed once payment is processed. We reserve the right to cancel orders for stock errors or suspicious activity.

3. Shipping & Delivery

• Shipping Policy: Refer to our Shipping Policy for costs and delivery times.

• Customs Fees: International buyers are responsible for import duties/taxes.

• Delivery Issues: Report lost or damaged packages within 14 days to service@awanza.com

4. Returns & Refunds

• Policy: See our Refund Policy for eligibility and instructions.

• Non-Refundable Items: Final sale items (marked as such) cannot be returned.

5. Intellectual Property

• Ownership: All website content (logos, designs, text) is owned by Awanza and protected by copyright.

• Use Restrictions: Do not reproduce, modify, or distribute our content without permission.

6. Disclaimers & Limitation of Liability

• Product Descriptions: We strive for accuracy but cannot guarantee colors/fits will match your screen.

• Website Use: Awanza is provided "as is." We are not liable for indirect damages (e.g., lost profits).

7. Governing Law

These Terms are governed by the laws of [Your Country/State]. Disputes will be resolved in [Your Jurisdiction] courts.

8. Changes to Terms

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance.

9. Contact Us

For questions about these Terms:
📧 Email: service@awanza.com

Thank you for choosing Awanza!

The Awanza Team 🌿✨